HOW IT WORKS

 After initial contact and understanding your requirements, our team of audio visual technicians will arrange a site survey/meeting. This allows us to delve deeper into your project needs and gather sufficient information to proceed to the next step. 

Following the site survey, our expert AV installers will craft a detailed project document. This document includes pricing and comprehensive information about the proposed solution, along with the AV equipment installation and hardware that best suits your requirements. 

We’ll submit our proposal, collaborating with you to determine the solutions that align with your needs and budget. Once we’ve finalized all pricing and solutions, we’ll transition to the crucial implementation phase. 

Our AV specialists will ensure seamless de-installation of old equipment and implementation of new equipment. We’ll order hardware and, where necessary, build and test it before onsite arrival. This approach minimizes delays and reduces onsite time. Our skilled AV engineers will work closely with you throughout installation

Every installation undergoes rigorous testing, and our audio video engineers provide relevant training. User acceptance only occurs once you are completely satisfied with the installation and understand how to use it with on site training. 

Customer satisfaction is paramount. We prioritize aftercare as much as the pre-project steps. Our reputation is built on these foundations. We offer various support contracts, including preventative maintenance call-outs. These services ensure your firmware remains up to date and your hardware is regularly serviced, maintaining optimal performance.